01Agreement
These Terms govern your use of the QPilot desktop application and this website (together, the “Service”), provided by FABS GROUP LTD trading as Fabsoft X (“we”, “us”). By installing or using the Service you agree to these Terms. If you use QPilot on behalf of an organisation, you confirm you are authorised to accept them for it.
02Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use QPilot for its intended purpose, subject to these Terms and, where applicable, the Microsoft Store licence terms.
You must not reverse engineer, resell, sublicense or redistribute the Service, or remove proprietary notices, except where the law expressly allows it.
03Third-party services & your API keys
QPilot works with third-party services such as Deepgram and TypeSafe using API keys that you supply. Your use of those services is governed by your agreement with each provider, and you are responsible for any charges they bill to your account. We are not responsible for the availability, accuracy or conduct of third-party services.
See the Privacy Policy for exactly what is sent to each provider.
04Acceptable use
You agree not to use the Service:
- to capture or transcribe other people’s speech without any consent or notice required by applicable law or policy;
- to deceive examiners, interviewers or assessors where external assistance is prohibited;
- in breach of any law, regulation or third-party right; or
- to interfere with, overload or probe the Service or its relay infrastructure.
Features such as screen-share exclusion are provided to keep your private notes private during presentations. You are responsible for using them lawfully and in line with your organisation’s policies.
05Your content
Agendas, transcripts and settings you create remain yours. Because they are stored on your device, you are responsible for backing them up. We claim no rights over your content.
06Intellectual property
QPilot, the QPilot logo, Fabsoft X and associated marks, along with the software and website, are owned by FABS GROUP LTD. Nothing in these Terms transfers ownership to you.
07Disclaimers
Speech recognition and semantic scoring are probabilistic and can make mistakes. QPilot is an aid to presenting, not a guarantee that every point has been covered. To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. Nothing in these Terms affects your statutory rights as a consumer.
08Limitation of liability
We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law. Otherwise, we are not liable for indirect or consequential loss, or for loss of profits, revenue, business or data, and our total liability arising from the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim or £100.
09Suspension & termination
You can stop using QPilot at any time by uninstalling it. We may suspend or end access to the Service, including the web relay, if you materially breach these Terms or where required to protect the Service or other users.
10Changes, governing law & contact
We may update these Terms from time to time; the effective date below will change and material updates will be highlighted. These Terms are governed by the laws of England and Wales, whose courts have exclusive jurisdiction, without prejudice to any mandatory consumer protections where you live.
Questions? support@thefabsgroup.co.uk